De la salle university- dasmarinas

De La Salle University- Dasmarinas CHAPTER 1 THE PROBLEM AND ITS BACKGROUND Introduction How many times have you been in an awkward social situation where you find your face beaming red? How did you react in that situation? Did you want to run away and hide? Picture yourself in a public vehicle sitting in a seat all by yourself. A lady gets in the public vehicle and sits beside you and starts talking to you. How do you respond? Do you just smile, nod, and look away? Many people in Today’s society struggle with the problem of being in a social situation, and not knowing how to act. This problem could be due to a person’s personality. According to Ewen (1998), introversion is one of the main personality components. It is the inward flow of libido toward the depths of the psyche. It is characterized by shyness, inscrutability, a particular interest in one’s own subjective world, and idiosyncratic behavior. For introverts, anything to do with people, expression of emotions or openness puts fear in their bodies. Introverts stray away from having to work with other people on a task/job and prefer to work alone. All parents want their children to be outgoing and have many friends. For some people they just feel more comfortable being by themselves. According to psychologist Silverman, ” It is actually healthy to be an introvert. The only unhealthy part of it is denying your true self and trying to disguise yourself as an extrovert” 2 De La Salle University- Dasmariiias Background of the Study CIHM seeks to contribute to the progress of tourism and hospitality industry in the Philippines, particularly in the fields of hotel and restaurant as well as travel and tourism. True to this aim, the College is committed to produce competent, confident, and globally-competitive professionals. Being the pioneer College to focus on the field of tourism and hospitality in the CALABARZON area and as a reflection of the Lasallian values, it aims to assist in the industrialization of the area by instilling service excellence and social awareness to all its graduates. This study can help students to be globally competitive in their future careers. This study aims to discuss the effects of introversion in dealing with people of junior hotel and restaurant management students of De La Salle University- Dasmarinas. It also aims to assess the respondents whether they really belong to the introvert category. 3 De La Salle University- Dasmariiias Conceptual Framework The figure illustrated the Independent – Dependent Variable Modal employed by the researchers. The illustration shows the cause and effect relationship between the variables. INDEPENDENT VARIABLE DEPENDENT VARIABLE Dealing with People 1. Relationship 2. Communication Effects of Introversion 1. Positive 2. Negative Figure 1. Research Paradigm Statement of the Problem The study tries to analyse the effects of introversion in dealing with people of Junior Hotel and Restaurant Management Students Of De La Salle University Dasmarinas. Specifically, the study seeks to answer the following questions: 1. To what extent could the respondents assess themselves with the ways of dealing with people in terms of relationship and communication? 2. To what extent could the respondents assess themselves with the positive and negative effects of introversion? 4 De La Salle University- Dasmariiias Scope and Limitation The study focused on the respondents which are the Junior Lasallians who are recently enrolled in the first semester of school year 2011-2012. The study covered the independent variables which are the effects of introversion whether it is positive or negative and the dependent variable such as dealing with people in the aspect of relationship and communication. The study was done in De La Salle University-Dasmarinas from June to October 2011. The study did not cover the other types of personality such as extraversion and ambiversion. Extraversion is ” the act, state, or habit of being predominantly concerned with and obtaining gratification from what is outside the self.” Extraverts tend to enjoy human interactions They take and to be enthusiastic, talkative, assertive, involve large social and gregarious. pleasure in activities that gatherings, such as parties, community activities, public demonstrations, and business or political groups. Politics, teaching, sales, managing and brokering are fields that favor extraversion. An extraverted person is likely to enjoy time spent with people and find less reward in time spent alone. They tend to be energized when around other people, and they are more prone to boredom when they are by themselves. 5 (i> De La Salle University- Dasmariiias Ambiversion is a term used to describe people who fall more or less directly in the middle and exhibit tendencies of both groups. An ambivert is normally comfortable with groups and enjoys social interaction, but also relishes time alone and away from the crowd. Significance of the Study This study will be a significant endeavour for all, not just the introverts, of the Hotel and Restaurant Management students because this will help them to be awakened of the fact that whether we like it or not, it is really inevitable for us to face different types of people in the near future because we are in the Hospitality Industry that’s why we really have to get out of our comfort zone. This reputation study would also because it will be of great help to problems hotels and restaurants’ about their employees’ lessen their unpleasant dealing with the customers which is a very common problem nowadays. What makes this study significant therefore is that it introduces the concept of driving force as a critical factor behind the good impression of people as you deal with them. Truly indeed, the coming phase of time is going to be exciting, and this proposed study is just about to make it happen. This kind of research is a must or a need to be fulfilled, in order to fill up the things that are missing 6 De La Salle University- Dasmariiias Definition of Terms The following are the key terms and variables used in the study: Ambiversion- This refers to people who fall more or less directly in the middle and exhibit tendencies of both groups. Extraversion- This refers to the act, state, or habit of being predominantly concerned with and obtaining gratification from what is outside the self Introversion- This refers to the state of or tendency toward being wholly or predominantly concerned with and interested in one’s own mental life. Inscrutability-This refers to being incomprehensible; mysterious or enigmatic Idiosyncratic- This refers to the peculiarity of constitution or temperament : an individualizing characteristic or quality. Junior- This refers to the third year students of De La Salle University Dasmarinas Libido- This refers to a person’s sex drive or desire for sexual activity. The desire for sex is an aspect of a person’s sexuality, but varies enormously from one person to another, and it also varies depending on circumstances at a particular time.