Principles of Verbal and Nonverbal Communication Laqunda Stringer HCA/220 Mrs. Shelia Pierson April 7, 2013 Principles of Verbal and Nonverbal Communication The first principle is to recognize that all languages have a value. All languages have a value and no language is better than the other. The second principle that everyone speaks a different dialect. Everyone in the United States have a different dialect whether it being Midwestern, Southern, Eastern, or Western, everyone has a different vocabulary, pronunciation, and grammar. The third principle is to understand that everyone’s vocabulary does not mean the same thing to others. Most times other people’s vocabulary is misunderstood. The fourth is to recognize variations in how spoken language is used across cultures. The spoken word is what peoples the most. The last principle is to follow suggestions for effective verbal communication as one way to move closer to share understanding. By using this principle it can help you get a lot further in your career. Having a positive attitude will help your boss to see that you have a grown up attitude instead of a teen attitude. Having a positive attitude can help you to get a promotion; your boss will know that you have the right attitude to handle different situations. The three principles I think are critical for effective communications is everyone speaks a different dialect, understanding that everyone’s vocabulary does not mean the same to others, and follow suggestions for effective verbal communication as one way to move closer to shared understanding. Understanding that everyone speaks a different dialect is a very critical for effective communication. For example, I am from the South, and I hear a lot of people say different things about the accent. It makes me mad because people judge or make fun of Southern people accents but in actuality not everyone from the South is dumb. People need to stop judging people by the way that they talk. Understanding that everyone’s vocabulary does not mean the same thing to others is also critical for effective communication. People in this world tend to take what others may say in the wrong way. Following suggestions for effective verbal communication as one way to move closer to shared understanding is also very critical for me in effective communication. If I have a positive attitude from the very beginning of my career, it will take me along way throughout my career. No matter what a patient or anyone will say to me I will conduct myself in a professional way and not conduct myself in a negative way because it will only set me back in overall career goals. For example, if I have a bad attitude, and I need a recommendation for a job, my previous boss is going to tell the other company that I have applied for about my attitude. I had a very god experience with verbal communication. I worked at a casino, and I started off as a cashier. No matter how many time people would get upset, curse me out, or make negative remarks toward me I would never make any sly remarks back. The other cashiers use to make those sly remarks back and curse them out. I always smiled and told the people to have a nice day. My supervisor seen my positive attitude and I indeed got a promotion. I was so excited; the other casher’s were made because they had been there longer than I was. One attitude takes them along way throughout life but some people do not realize it. I could use the five principles in the work place to get ahead. I f I the five principles in the health care workplace I would be able to understand my peers, the patients, and boss. I would not like the patients to come in to an office and say, “ That nurse has a bad attitude. ” I want to make people feel comfortable. I have been to some doctor offices and the nurses have the worst attitudes that I have ever seen. Having a bad attitude will cause patients to not want to come to a doctor’s office. I have switched doctors’ offices because of nurses having bad attitudes. In my book technology does not influence the communication process for me. I am do not communicated thought technology, unless I am doing my school work. I believe if someone has something to tell another person they should just tell them instead of sending messages through Facebook, twitter, or any other form of technology. I do not even have text messages on my phone because I do not like to text. Some people think that technology is everything but not me.
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